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How is my privacy secured?
It is essential for us that you know exactly how your personal privacy and privacy is dealt with, for more details see our Personal privacy Policy. Here are some things it may valuable for you to understand:.
Whatever you tell your therapist is personal.
We don’t work or work together with any insurance companies so absolutely nothing needs to be shared, reported or filed with them.
You can always click the “Shred” button next to each message that you’ve sent out so it will no longer display in your account.
All the messages between you and your therapist are secured and encrypted by banking-grade 256-bit file encryption.
Our servers are distributed across several Tier 4- AWS Data Centers for optimal security and protection.
Our searching encryption system (SSL) follows modern-day best practices.
Our databases are encrypted and rushed so they essentially become useless in the unlikely event that they are stolen or wrongly used.
If you wish for any of your information or records to be launched to a 3rd party, please let your therapist know. Your therapist will send you an authorization type that you will need to sign and fill prior to your information can be launched.
Can I remain confidential?
When you decide to start the treatment procedure, we will ask you for your contact information for emergency situation situations. This is kept safe in the system so it can be utilized if your therapist believes that you or someone else might be in threat.
Your therapist might ask for extra particular information about you as required by their licensing board standards. This information is kept strictly private and secured by our protected system and client data security laws.